Friday, January 20, 2012

Redneck MBA - How to Provide Great Customer Service, Part One

Customer service is the cornerstone for any business. If you have all the other fundamentals right, but you drop the ball on customer service, you don’t have a business at all, at least not for long.

What is great customer service and why is it important? Great customer service is when a customer feels so overwhelmed by the service that they never think of...


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